Venues and spaces
Organise rooms, halls and courts inside their venue. Maintain the capacity and customer-facing description for each space, with venue-level facilities kept separate from space-specific extras.
All features
Connected tools for your bookable spaces.
Explore how Placly connects your venues, bookings, availability and team with the records needed to run your operation.
Spaces
Bring your venues, rooms, courts and halls into one organised workspace. Give customers the details they need while your team manages the rules behind each space.
Explore spacesRates that fit the booking
Set hourly, session or daily rates. Add peak, weekend and seasonal rules, or different prices for customer types such as community and commercial groups.
Publish when ready
Complete the venue setup, save drafts and check booking readiness before publishing. Pause new bookings when needed while retaining the listing and its existing bookings.
Bookings
Keep the customer, space, dates and financial records together, whether it is a one-off visit or a regular fixture. Find the next action without reconstructing the booking.
Explore bookingsSee the day clearly
Switch between the booking list and month calendar. Choose a single date for the day board, with bookings in time order and a printable run sheet.
Know who the booking is for
Find or create a customer when booking on their behalf. If they belong to a business, choose whether the booking is billed to that business or the individual.
Find the next action
Filter by booking status, payment, venue and date. Open the record for customer details, screening answers, documents, charges and history, or find cancellations with money still unsettled.
Availability
Set when each space can be booked and the conditions a booking must meet. Make room for opening hours, closures, preparation and the notice your team needs.
Explore availabilityHours that fit each space
Set weekly opening windows and recurring closures for cleaning or regular downtime. The same space can offer booking packages that share its availability and places.
Time for the work between
Set minimum notice, a buffer and how far ahead customers can book. Limit booking duration, with minimum and maximum day spans for day-priced spaces.
One closure, several spaces
Block a time window across selected spaces in a venue for maintenance or a hold. Organisation-wide holidays apply across all spaces without editing each weekly schedule.
Workflows
Bring requests, screening answers and required documents together for review. Configure the emails that keep customers and the right members of your team informed as the booking changes.
Explore workflowsChoose the booking flow
Set whether payment comes before or after review, or allow confirmation without manual approval. Space and package settings determine the effective requirements.
Decide with context
Review customer details, screening answers and uploaded documents beside the booking. Approve or reject documents, then record the booking decision with the relevant note.
Notify the people doing the work
Configure emails for requests, confirmations, cancellations, payments and booking changes. Choose recipients for each event, with customer updates and team notifications serving their respective audiences.
Payments
Keep invoices, recorded payments, receipts and outstanding balances together, linked to each customer and booking.
Explore paymentsInvoices and receipts
Record a full or partial amount against the invoice after receiving the money. The balance updates and each recorded payment creates its own receipt.
Credit notes and refunds
Reduce money still owed with a credit note. For money already paid, track the refund from request and decision through to the recorded payout.
See what remains open
Filter invoices by status and age, or review finance-close worklists for unpaid invoices and refunds. Keep an approved refund visible until its payout is recorded.
Reports
Explore booking activity, revenue and collections over a chosen period. Focus on one venue or several, with figures kept within the locations and financial information you can access.
Explore reportsChoose your range
Use this month, last month, the last 30 or 90 days, this year or a custom range. Select the report sections that answer the question you are reviewing.
Look across venues
Select one or several venues rather than combining separate reports. A team member’s available venues remain limited by their assigned access.
Take the detail with you
Print the report or export it to CSV with the selected range, venues and sections. Open the activity log when you need the record of who changed a booking.
Access
Choose what each person can do and which locations they can access. Keep booking approvals and booking-linked finance within their assigned venues, with separate permissions for payments and refunds.
Explore accessChoose what people can do
Invite someone with a role suited to their work. Use individual permissions for bookings, finance, spaces, communications and team settings, rather than giving everyone the same access.
Choose where they can do it
Assign selected venues when inviting or editing a member, or grant organisation-wide access. Booking approvals, pricing, reports and booking-linked invoices, payments and refunds follow that venue scope.
Separate sensitive actions
Recording payments, issuing refunds and configuring payment providers are separate permissions. Give a reviewer visibility without editing, and check money-handling grants before opening access to the team.