Choose what people can do
Invite someone with a role suited to their work. Use individual permissions for bookings, finance, spaces, communications and team settings, rather than giving everyone the same access.
Access
Set roles andvenue access.
Choose what each person can do and which locations they can access. Keep booking approvals and booking-linked finance within their assigned venues, with separate permissions for payments and refunds.
- Roles and permissions
- Access by venue
- Separate money permissions
Assign access by role and venue.
Switch roles to see how permissions and example venue assignments change.
Riverside SpacesTeam access
JM
Front desk
Day-to-day booking support
Example venue assignment
Riverside Hall
Eastbank Courts
North Studios
Venue access is assigned separately to each team member.
This role can review and approve booking requests.
Choose where they can do it
Assign selected venues when inviting or editing a member, or grant organisation-wide access. Booking approvals, pricing, reports and booking-linked invoices, payments and refunds follow that venue scope.
Separate sensitive actions
Recording payments, issuing refunds and configuring payment providers are separate permissions. Give a reviewer visibility without editing, and check money-handling grants before opening access to the team.
Start with a role.Make it your own.
Start from a built-in role, clone it for a custom version or choose the permissions for a new role. Set each member’s venue access separately. The role summary helps you check booking approvals, payments, refunds and other sensitive responsibilities.
Custom role
ExampleBooking coordinator
View bookings
Manage bookings
Record payments
Issue refunds
A little more detail
Good to know.
Can I create my own roles?
Yes. An organisation admin or authorised role manager can clone a built-in role or create a custom role with selected permissions. Built-in roles themselves cannot be edited.
Can one team member access only one venue?
Yes. Assign their role and selected venues separately. With booking-management permission, they can approve requests within those venues. Finance permissions control viewing financial records, recording payments and handling refunds for bookings in that scope; payment-provider settings remain organisation-wide.
Is there a view-only role?
Yes. The Auditor role provides view-only access across supported screens, without editing or money-handling permissions.
Can I remove access without losing booking history?
Yes. Suspending blocks console access until reactivated. Removing someone from the team removes organisation access while their bookings and history stay on record.