Multi-venue operations
Keep the whole operation connected to each venue.
Your venues share an organisation, but their rooms, opening hours and local teams can be different. Give each location room to operate while keeping bookings, access and records organised across the whole estate.
Several venues and local teams
OutcomeA shared view with clear responsibility
The working journey
Move from the organisation to the work on site.
Follow a day across a hall, a meeting venue and a set of courts. Availability is configured for individual spaces, and people work within the venues and permissions assigned to them.
Give each bookable space a clear home.
Organise rooms, courts and halls inside the venue they belong to. Keep shared location details at venue level, with each space’s photos, facilities and rates alongside it. Staff can move between venues without losing the context of the space they are managing.
Your teamOpen the venue and check the spaces inside it.
Make the shared view reflect local availability.
Set hours and preparation buffers per space. For maintenance, block time across the affected spaces in a venue. Use organisation-wide holidays for dates when everything is closed. These rules keep bookable time aligned with the work happening at each location.
Your teamApply a closure to the spaces that need it.
Put the right decisions with the local team.
Assign a role to define what a colleague can do, then select the venues where they can do it. Give local staff booking responsibility where it is needed. Keep recording payments and issuing refunds as separate permissions, with broader access reserved for the people who need it.
Your teamCheck each member’s role and assigned venues.
Bring the day and its records back together.
Filter the booking list by venue and date, or use the day board to see what is happening in order. Follow invoices and balances with their bookings, then review activity across the organisation or within a venue. Reports respect the access each team member has.
Your teamReview the day’s bookings and the items needing attention.
What your team takes forward
Local responsibility. Shared records.
A venue team can focus on its spaces, while colleagues with wider access can review activity across locations. When roles or staffing change, update access without removing the booking history that keeps the operation understandable.
Bring another venue into the operation